Meet Tristar

“The hardest part of leadership isn’t having the courage to do what’s right.
It’s resisting the temptation to do what’s easy.”

representation of tristar team at conference table

About

Founded in 1976, Tristar’s extensive history and years of experience in fulfillment services and marketing support have led to the development of standard-setting best practices. Our clients can leverage Tristar’s expertise to build innovative and creative programs that drive real-world results.

We value our relationships with our clients and provide the same level of service to all regardless of account size. Clients choose Tristar for our wealth of experience and knowledge when creating and implementing programs from scratch. We’ve seen it all – and as a team, we are genuinely enthusiastic about helping our clients navigate the ever-changing landscape of direct-to-consumer incentive programs.

We’re a consultative firm that works with yours to create solutions that integrate the right blend of people, processes, and technology to ensure delivery excellence and customer satisfaction – all to enhance your business and our partnership.

Founder story

Susan Pamela Zubic Harker

Originally a stay-at-home mom to Stephanie and her brother, Chuck, Susan was content to raise her family the best way she knew how; with kindness and compassion.
Susan has instilled these attributes in every part of her life, in her children, and in Tristar.
These qualities play a large role in the culture at Tristar – distinguishing it as the service-oriented fulfillment business that it is today, and it is those very same qualities that set Tristar apart from its competitors.

Read the full story

Our team

Stephanie Ramsey-Russo

President

Stephanie Russo serves as an active consultant to all Tristar’s partners to provide a level of service that always goes the extra mile. She leads the team by example by providing a level of service to all partners that she would expect to receive.

Full Profile

Cathi Ramsey

CFO

As Chief Financial Officer, Cathi is responsible for all the company’s financial functions, including accounting, audit, treasury, corporate finance, and investor relations.

Full Profile

Chuck Ramsey

CIO & VP OF INFORMATION TECHNOLOGY

As the Vice President for Information Technology and Chief Information Officer, Chuck provides leadership for the continued development of an innovative, robust, and secure information technology environment throughout the company.

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Nida Patel

SVP Payments and Product

Nida Patel is SVP of Payments and Product and brings ten years of payments industry experience to Tristar. She leads the growth and development of Tristar’s prepaid payment programs and Product at Tristar.

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Lee Jones

Director of IT

Lee Jones is the Director of IT. In this role, he strives to continuously improve the stability and flexibility of Tristar’s digital endeavors.

Full Profile

Curt Helland

ENTERPRISE ARCHITECT

Curt brings over 30 years of experience in information technology. Curt has previously worked in IT consulting, management, and digital presence management for businesses.

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Michelle Corcoran

CUSTOMER SUCCESS MANAGER

Michelle Corcoran is Tristar’s Customer Success Manager. She is the point person for all client needs related to Tristar’s fulfillment platform.

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Brittany Schreck

Customer Success Manager

Brittany Schreck is Tristar’s Customer Success Manager. She is responsible for supporting all client needs and working with all teams when onboarding new programs.

Full Profile

Abdul Umer

ADVISOR - MARKETING STRATEGY

Abdul Umer is a strategic B2B marketer & leader with ten years of experience in the digital media & marketing technology industries. He’s helped Tristar develop its brand’s presence online, differentiating the organization by focusing on Tristar’s strengths and highlighting what Tristar is capable of accomplishing for its partners.

Full Profile

Join our team!

If you’re interested in joining a culture of excellence, Tristar is for you!

We pride ourselves on the quality of service we provide and take pleasure in rewarding teammates that excel in their roles.
Submit your resume along with the role you’re interested in. We’d love to learn more about you and are happy to consider all applicants.

Stephanie Ramsey-Russo

President

“The hardest part of leadership isn’t having the courage to do what’s right; it’s resisting the temptation to do what’s easy.”

Stephanie Russo serves as an active consultant to all Tristar's partners to provide a level of service that always goes the extra mile. She leads the team by example by providing a level of service to all partners that she would expect to receive. For Stephanie, hard work and dedication are the key elements to success; nothing comes easy because if it does, it does not build character. She serves as an active consultant on all accounts. Stephanie is focused on creating exclusive value-added partnerships that enhance all client engagements.

When Stephanie is not working, she enjoys spending time with her family, savoring summertime in New Jersey, and shopping, not necessarily in that order. Her most significant achievement is her daughter and her chief motivator. As a mother, Stephanie strives to set an example for her daughter in how she navigates all of her business relationships and challenges. Stephanie's daughter and her adoring husband are the reasons Stephanie never gives up. Stephanie has always had aspirations as a fashion designer, and she still dabbles when the mood strikes.

Cathi Ramsey

CFO

"Success is not what you have, but who you are."

As Chief Financial Officer, Cathi is responsible for all the company’s financial functions, including accounting, audit, treasury, corporate finance, and investor relations. She also oversees and manages all human resources and facilities activities. Cathi’s career spans more than 25 years of varied experience in financial management, business leadership, and corporate strategy.

Along with the above oversight duties, Cathi specializes in the reconciliation reporting of the company’s Pre-Paid business solution platform we currently provide to our clients.

Chuck Ramsey

CIO and VP of Information Technology

"The function of leadership is to produce more leaders, not more followers."

Chuck's primary responsibilities encompass and address a wide variety of strategic technology issues, including governance and policy, resource allocation, and information technology protocols. Tristar's Information Technology organization includes the application of Developers, Database Administrators, and Project Managers in a wide variety of business applications.

Nida Patel

SVP Payments and Product

"Talent wins games, but teamwork and intelligence win championships."

Nida Patel is SVP of Payments and Product and brings ten years of payments industry experience to Tristar. She leads the growth and development of Tristar's prepaid payment programs and Product at Tristar. She has a deep understanding of how clients can use prepaid or payment products to reward and incentivize consumers and drive operational efficiency with an organization and generate revenue.

Before joining TriStar, Nida was the SVP of Payments at SVMPayments and part of 2 acquisitions, the most recent of which was with Black Hawk Network. Nida also manages daily operations, vendor relationships, compliance, client relationships, and the implementation of new client programs.

Lee Jones

Director of IT

“A true leader realizes that at the end of the day it’s not about them. It’s about removing barriers for others and helping those around them become the best they can be.”

Lee Jones is the Director of IT. In this role, he strives to continuously improve the stability and flexibility of Tristar's digital endeavors.

Lee Jones has over ten years in the promotional fulfillment industry. He has worked to securely integrate with both customers and vendors in support of various incentive programs. Lee Jones also acts as the liaison between project owners, operations teams, customers, and vendors to complete initiatives. Lee Jones has previously worked in IT consulting, software development, and infrastructure.

Curt Helland

Enterprise Architect

"The more I learn, the less I know. How is this possible? Part of the search for knowledge is discovering other topics I never knew existed, which increases the scope of what I do not yet know."

Curt brings over 30 years of experience in information technology and has a diverse background that includes: network & system design and integration with a focus on a virtualized environment, system administration of a global platform, telecommunications automation, IT security, and data analysis.

Curt has previously worked in IT consulting, management, and digital presence management for businesses.

Michelle Corcoran

Customer Success Manager

“Be bold enough to use your voice, brave enough to listen to your heart, and strong enough to live the life you've always imagined.”

Michelle Corcoran is Tristar's Customer Success Manager. She is the point person for all client needs related to Tristar's fulfillment platform. She applies her extensive fulfillment industry experience to the benefit of all client programs.

Brittany Schreck

Customer Success Manager

"Obstacles don’t have to stop you. If you run into a wall, don’t turn around and give up. Figure out how to climb it, go through it, or work around it."

Brittany Schreck is Tristar’s Customer Success Manager. She is responsible for supporting all client needs and working with all teams when onboarding new programs.

Brittany handles tasks related to all areas of the fulfillment platform. She is the liaison between the client and the operations team at Tristar to ensure a smooth transition with new and existing program setups. Brittany has extensive experience in the prepaid industry and a remarkable background with client and customer service roles.

Abdul

Advisor - Marketing Strategy

“Don’t count the days, make the days count.”

Abdul Umer is a strategic B2B marketer & leader with ten years of experience in the digital media & marketing technology industries. He's helped Tristar develop its brand's presence online, differentiating the organization by focusing on Tristar's strengths and highlighting what Tristar is capable of accomplishing for its partners.

Abdul is a B2B marketer that's worked with a variety of B2B marketing technology and media companies. He helps organizations execute a wide range of strategic marketing activities that include: product positioning, marketplace research, customer research, audience insights, copywriting & content development, content distribution, communications, partner marketing, product marketing, channel marketing, lead generation, growth marketing, go-to-market strategy, process development, customer experience, and SEO.

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Tristar Fulfillment Services

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Tristar Fulfillment Services

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Meet Tristar

About

Founder story

Susan Pamela Zubic Harker

Our team

Stephanie Ramsey-Russo

Cathi Ramsey

Chuck Ramsey

Nida Patel

Lee Jones

Curt Helland

Michelle Corcoran

Brittany Schreck

Abdul Umer

Join our team!

Mon – Fri: 9am – 5pm EST

201 Grove Road Thorofare, NJ 08086

Phone: (800) 633-9177 Email: document.getElementById("eeb-715564-982008").innerHTML = eval(decodeURIComponent("%27%73%61%6c%65%73%40%74%72%69%73%74%61%72%66%75%6c%66%69%6c%6c%6d%65%6e%74%2e%63%6f%6d%27"))*protected email*

Stephanie Ramsey-Russo

President

Cathi Ramsey

CFO

Chuck Ramsey

CIO and VP of Information Technology

Nida Patel

SVP Payments and Product

Lee Jones

Director of IT

Curt Helland

Enterprise Architect

Michelle Corcoran

Customer Success Manager

Brittany Schreck

Customer Success Manager

Abdul

Advisor - Marketing Strategy

Tristar Fulfillment Services

Tristar Fulfillment Services

Privacy Policy

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201 Grove Road
Thorofare, NJ 08086

Phone:
(800) 633-9177

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