representation of tristar team at conference table


Founded in 1976, Tristar’s extensive history and years of experience in fulfillment services and marketing support have led to the development of standard-setting best practices. Our clients can leverage Tristar’s expertise to build innovative and creative programs that drive real-world results.

We value our relationships with our clients and provide the same level of service to all regardless of account size. Clients choose Tristar for our wealth of experience and knowledge when creating and implementing programs from scratch. We’ve seen it all – and as a team, we are genuinely enthusiastic about helping our clients navigate the ever-changing landscape of direct-to-consumer incentive programs.

We’re a consultative firm that works with yours to create solutions that integrate the right blend of people, processes, and technology to ensure delivery excellence and customer satisfaction – all to enhance your business and our partnership.

Founder story

Tristar Founder Susan Profile Image

Susan Pamela Zubic Harker

Originally a stay-at-home mom to Stephanie and her brother, Chuck, Susan was content to raise her family the best way she knew how; with kindness and compassion.
Susan has instilled these attributes in every part of her life, in her children, and in Tristar.
These qualities play a large role in the culture at Tristar – distinguishing it as the service-oriented fulfillment business that it is today, and it is those very same qualities that set Tristar apart from its competitors.

Our team

Stephanie Ramsey-Russo's headshot

Stephanie Ramsey-Russo


Stephanie Russo serves as an active consultant to all Tristar’s partners to provide a level of service that always goes the extra mile. She leads the team by example by providing a level of service to all partners that she would expect to receive.

Cathi Ramsey's headshot

Cathi Ramsey


As Chief Financial Officer, Cathi is responsible for all the company’s financial functions, including accounting, audit, treasury, corporate finance, and investor relations.

Chuck Ramsey's headshot

Chuck Ramsey


As the Vice President for Information Technology and Chief Information Officer, Chuck provides leadership for the continued development of an innovative, robust, and secure information technology environment throughout the company.

Lee Jones

Director of IT

Lee Jones is the Director of IT. In this role, he strives to continuously improve the stability and flexibility of Tristar’s digital endeavors.

Curt Helland's headshot

Curt Helland


Curt brings over 30 years of experience in information technology. Curt has previously worked in IT consulting, management, and digital presence management for businesses.

Brittany Schreck's headshot

Brittany Schreck

Customer Success Manager

Brittany Schreck is Tristar’s Customer Success Manager. She is responsible for supporting all client needs and working with all teams when onboarding new programs.

Join our team!

If you’re interested in joining a culture of excellence, Tristar is for you!

We pride ourselves on the quality of service we provide and take pleasure in rewarding teammates that excel in their roles.
Submit your resume along with the role you’re interested in. We’d love to learn more about you and are happy to consider all applicants.

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